Privacy Policy

Note: This is a plain-English draft pending legal review.

What we collect

• All users: the property address you enter, the asking price or range (if you provide one), your preferred report language, and your email address.
• Agents and brokers, additionally: your name, phone number, business logo, a portrait photo, and up to eight property photos you upload.
• Payment: payments are processed by Stripe. We do not see or store your full card details — Stripe handles these directly.

Why we collect it

To generate and deliver your report, take payment, brand agent reports as requested, and respond to your enquiries.

Automated processing

Your property estimate is generated entirely by automated systems using property data — no human sets or reviews the figure. The report’s plain-language “bottom line” summary is generated using an AI service (Anthropic). Only property figures are sent for this — never your name, email, or other personal details.

Who we share it with

We do not sell your personal information, and we do not share it for anyone’s marketing. We share only the minimum necessary with the service providers who help us run QwikChecc:

• Stripe — payment processing (retains your email and receipt)
• Google Maps Platform — geocoding the address and map imagery
• HTAG — property market data
• Supabase — secure database and file storage
• Resend — delivering your report by email (retains send logs and the report attachment)
• Anthropic — generating the report’s summary (property figures only)

Some of these providers may process data outside Australia. We take reasonable steps to ensure your information is handled appropriately.

Where it’s stored and how it’s protected

Your information is stored in Supabase (our database and file storage). Report PDFs and uploaded photos are held in private storage with access controls; downloadable report links are time-limited. We take reasonable technical steps to protect your information from misuse, loss, and unauthorised access.

How long we keep it

We keep your personal information (including your email, uploaded photos, and report) for approximately one month, after which it is deleted. We retain basic transaction records (such as the fact of a sale, amount, and date) for approximately five years to meet tax and legal obligations — these records do not include your uploaded photos or report content. If you join a waitlist to be notified when your area becomes available, we keep your email until we notify you or you ask to be removed.

Cookies and analytics

We do not use tracking cookies, and we do not build advertising profiles or track you across other websites. To understand how many people visit QwikChecc and which pages are useful, we use two lightweight, privacy-friendly measures:

• Vercel Web Analytics — a cookieless analytics tool that counts visits and page views without cookies and without storing personal information about you.
• A basic first-party page count — when a page loads, we record only the page address (such as “/privacy”), a coarse country (for example “AU”, worked out from your connection — never your exact location) and the time it was viewed. We also record when someone starts checkout, so we can understand how many visitors go on to buy. We do not record your IP address, name, email or any other personal information against this.

This data is aggregated and anonymous: it tells us how many visits we get, roughly which country they come from, and which pages are used — never who you are. We do not sell it or share it with third parties for advertising. If we ever introduce cookie-based tracking or anything that could identify you personally, we will update this policy first and provide any consent options required.

Your rights

You can ask us to access or correct your personal information, or to delete it, by emailing hello@qwikchecc.com. You can also raise a privacy concern with us, and if unresolved, with the Office of the Australian Information Commissioner (oaic.gov.au).

Contact

QwikChecc · ABN 54 265 935 504 · hello@qwikchecc.com